theheard app
For over two years, I worked directly with the founders of theheard to design, prototype, and launch their recommendations app.
Throughout the project, I designed all app user journeys, from signing up to reviewing a service. I collaborated with the web development team to ensure my designs were accurately represented in the app, focusing primarily on a seamless user experience.
The biggest design challenge was designing the tag process flow: the system that helps users filter and match with the right services and professionals.
The app grew to 7 cities before closing. During its tenure, it successfully connected theheard community with beauty, wellness, and medical professionals.